Tekmetric Alternative for Aftermarket Shops

Start with the texting gate, because it's the whole story

Tekmetric's published plans start at $199/mo, step to $349, and top out at $439 for Scale. Two-way customer texting lives on that $439 tier. So the honest comparison for a shop that wants to text customers is not $199 versus our $300 — it's $439 versus $300, and the $439 still doesn't price a build as a package.

This is the complaint you see from owners in the trade groups, and it isn't only about Tekmetric: per owner reports in a public service-truck group this summer, a shop signing up found that buying the pieces that add up to a complete suite put them north of $500/month. We publish one number because that arithmetic is the most common reason a shop owner gives up on shopping at all.

Credit where it's due

Tekmetric does several things better than most of the category, and two of them better than us. Users are unlimited on every tier — same as ours, and worth saying so. They publish a self-guided product tour you can walk without talking to anyone, which is the lowest-friction way to evaluate software in this market and something we don't offer yet. They claim 16,000-plus shops; we're a young product running in production in real shops today, and if the size of the vendor is your main risk question, they win it outright.

Where an aftermarket shop hits the edges

It is deliberately general repair only. Tekmetric markets no specialty verticals at all — no 4x4, off-road, lift, wheel-and-tire, tint, or accessory content anywhere. That's a strategy, not an oversight, and it means the estimating flow assumes a labor guide and a diagnosis, not a menu and a build sheet.

Tires are a paid module. Their Tire Suite is an add-on at +$39/month. If wheel-and-tire work is a third of your ticket volume, that is another line item on an already-tiered bill.

Declined work isn't a pipeline. The thing an accessory shop loses money on is the customer who said "not this month" to the winch bumper. We treat a declined line as a tracked signal that schedules its own follow-up; a repair-shop workflow treats it as a line you didn't sell.

The side-by-side